Privacy Policy

Privacy Policy / Política de Privacidade


Effective Date: June 26, 2026

At Linked Services - DMA, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase our products or use our services.


1. Data Controller

For the purposes of the EU General Data Protection Regulation (GDPR), Linked Services - DMA acts as the Data Controller for the personal information collected to fulfill your orders and provide technical support.


2. Information We Collect

We only collect the minimum amount of data necessary to process your transactions and provide customer support:

  • Account & Identity Data: Your username (e.g., Discord ID, store account name) and email address.
  • Transaction Data: Details about the products you purchased, transaction dates, and order history. Note: We do not store or see your credit card details; all payments are handled securely by encrypted third-party payment gateways.
  • Technical Data (For Hardware/Support): Basic system information or error logs that you voluntarily provide to our staff to help troubleshoot compatibility issues.


3. Legal Basis for Processing

Under the GDPR, we process your data based on the following legal grounds:

  • Performance of a Contract: To deliver the digital keys, software, or physical DMA hardware you purchased.
  • Legitimate Interests: To prevent fraud, protect our services from malicious chargebacks, and provide effective staff-led customer support.
  • Legal Compliance: To meet tax and accounting regulations regarding sales made within Portugal and the EU.


4. How We Use and Share Your Data

We do not sell, rent, or trade your personal data. Your information is only shared with trusted third parties in these specific scenarios:

  • Payment Processors: To securely complete your transactions.
  • Shipping Carriers: If you purchase physical components, your address and contact details will be shared with the courier to fulfill delivery.
  • Legal Enforcement: If required by Portuguese or EU authorities to comply with legal obligations or protect our intellectual property.


5. Data Retention

  • We store transaction and customer record data for as long as necessary to fulfill legal tax obligations in the EU and to maintain your product access/support history.
  • Support tickets and chat logs with staff are kept to maintain high-quality service and reference past troubleshooting steps.


6. Your GDPR Rights

As an EU resident, you have specific rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct incomplete or inaccurate data.
  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your data, provided it is no longer required for legal tax compliance or ongoing contract obligations.
  • Right to Object: You can object to any data processing based on our legitimate interests.

To exercise any of these rights, please contact an authorized member of our staff through our official support channel.


7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operational practices or legal requirements. Any updates will be posted on our platform with an updated effective date.